Welcome to Use Ireland Marketing Ltd ("the Company") registered in Ireland company number 509057 owners of www.travendor.com ("the Site" or "Website").
Use of the terms herein "Travendor.com", "Travendor", "UseIreland" or "we" or "our" herein shall mean the Company or of the Company as the case may be.
Travendor acts as an agent or eCommerce booking agent or affiliate only for various service providers and persons ("the Providers" or "suppliers") advertising on this website or facilitating bookings of their various services ("the Services") via Travendor. By visiting or using the site you as a user or a provider agree to be bound by these terms and conditions ("the Terms") and all laws that apply to the site and bookings made by use of the site.
Any reference to Affiliates means third parties with whom Travendor has agreement relating to the distribution of offers ("offers" or "offer") for the Services advertised on the site or such Affiliates websites or web presences.
The use of the site and the Services are limited to persons over 18 years of age and are subject to the rules, regulations and laws of Ireland.
The following are our terms and conditions for members of the public as users (referred to herein as "user" or "users" or "you") of the various offers and services advertised on our website, this is a legal document which must be read and accepted before registering and or using our services or using the website, if our terms and condition are not acceptable to you then you may not use our site or services. The terms referring to Suppliers and Providers shall also bind the user where relevant to same.
As a consumer you are entitled to your statutory rights this document does not and cannot affect those rights.
We only take internet bookings and will confirm these after the following steps have been completed.
Firstly, you as a user must register your full details with us before a service may be used or offer availed of by you.
The contract you make with the Provider through this site ("the service contract" or "the booking") will only be completed when the appropriate and full payment has been made by you through the site and a confirmation email has been sent by us to you. If we are unable for whatever reason to accept your booking your payment will be returned in full.
The booking is made also subject to the terms and conditions of the Provider.
We shall not be responsible for any loss, injury, damage, delay or loss or otherwise which arises from the acts, defaults or omissions of persons, firms and companies over whom we do not have direct control.
Cancellation of the booking must be sent in writing to our office address referred to on the site or by email to firstname.lastname@example.org within 7 days of the date of our confirmation of your booking.
We take all reasonable steps to ensure that the services advertised in this website have been properly arranged and we only select reputable organisations in this country and abroad to offer the services. Providers in Ireland are governed by the local and national laws and regulations in force in Ireland.
We do not accept liability where there has been no fault on our part or on the part of our employees, sub-contractors, agents or Providers and where the events complained of are due to an event which even with due care neither ourselves nor Providers could have foreseen.
Any dispute or difference of any kind whatsoever which arises or occurs between any of the parties hereto in relation to anything or any matter arising under, out of, or in connection with the booking shall (if it cannot otherwise be resolved by the parties direct) be referred to arbitration under the Arbitration Act 2010 (Ireland). Arbitrator will be appointed by agreement between the parties, and if no such agreement within 4 weeks of submitting to Arbitration then President for the time being of the Chartered Institute of Arbitrators Irish Branch can be requested to appoint. Alternatively users can process claims where their claim or booking is less than €2,000 per booking through the Small Claims Court.
We reserve the right to amend these terms and conditions at any time. All amendments to these terms and conditions will be posted on-line on this site. When you book on this site the terms and conditions that apply will be those existing at such time of confirmation of booking. We may however alter those conditions where we deem such been necessary, whereupon you will be informed and you may then terminate the booking by written notice to us (by post or by email at email@example.com ) if you do not wish to be bound by such new terms and conditions.
The site and the Services are for individual personal use only and must not be used for business or commercial purposes. Scraping of the Website (and hacking of the Website) is not allowed.
We reserve the right for whatever reason and none to prevent you using the site and the Services
You must register your details to use our services and make purchases. We reserve the right to decline a new Registration or to cancel an account at any time.
To Register, you need to supply us with your name, and contact details and payment information. This creates an account ("the account") for you on our site.
When you have registered, you will have access to your account with a password. It is imperative that you keep your password confidential and notify us immediately if your password has been compromised and/or is known to any other person, whereupon the account will have to be suspended immediately. We do not accept any responsibility if your password is made known to another person.
You will need a valid personal email address when you register, under no circumstances will you be permitted to use a third party email address for your booking.
It not permitted for any one user to use more that one account or falsify any information. Accounts that do not adhere to our terms and conditions will be closed.
Registered account holders will be sent emails detailing up to date information on latest services and any information concerning their accounts.
When you go through the procedure for purchasing a service, after you have confirmed your acceptance to these terms and conditions and after we have taken payment the transaction is complete and a contract for Purchase called the booking is made. Only when we email you confirming the transaction (which is our acceptance of the transaction) is the booking and your contract with the Provider confirmed.
By making such a booking and purchase, you acknowledge that the Purchase is made subject to the Terms.
Once you have made a booking the Service can be obtained from the Provider as per the details stated on the Voucher, Code, Booking Confirmation or Coupon we send you with the confirmation of booking (hereinafter called "the Voucher" or "your Voucher"). Details of your purchase and the supplier/s will be outlined on your Voucher.
The Supplier is responsible for providing you with the services pursuant to the Voucher. Reproduction, sale, resale or trade of a Voucher is not permitted and will result in the cancellation of the Voucher without refund.
Vouchers can only be used as detailed thereon and cannot be used incrementally or any like way. We and the Providers will not take responsibility for lost or stolen Vouchers or reference numbers. The Voucher expires on the date specified on the Voucher.
Providers will have their own terms and conditions, for the supply of their services, and you agree to (and shall) abide by those terms and conditions. It is a matter for the user to familiarise themselves with any such Provider terms and conditions direct with the Provider.
By registering on the site and purchasing the services you are doing so subject to the Terms and are accepting responsibility for all information provided on your Registration and contained as part of your account during the course of the booking and you warrant and confirm such details are true, complete and accurate and that you will promptly inform us of any changes to such information by updating the details in your account.
We undertake to exercise all reasonable care and skill in overseeing the performance of any obligation under the booking.
We confirm we have the authority to make the booking and the right to sell or provide the Voucher and that Vouchers are of satisfactory quality and fit for their purpose.
These terms do not limit our liability or that of the Provider in any way in relation to your rights as a comsumer in Ireland.
We are not responsible for your use of any information or materials on the site, which is entirely at your own risk and it is your responsibility to ascertain the quality, safety, usability or any other aspect of the services.
It is your responsibility to ensure that any services or information available through the site or the Service meets your specific requirements.
You undertake not to use or permit anyone else to use the Service or the site for any unlawful purpose and you undertake not to send, register or publish any material which is not civil or tasteful, any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights, any material for which you have not obtained all necessary licences and/or approvals (from us or third parties) or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world, any material which is technically harmful including computer viruses etc.
We will do our utmost and use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Service or the site will be free of faults or that Vouchers will be free of error and we do not accept liability for any errors or omissions so made. In the event of an error or fault, you should report it to us immediately by email to: firstname.lastname@example.org .
We cannot guarantee that your use of the Service or the site will be uninterrupted and we do not guarantee that any information (or messages) transmitted via the Service or the site will be transmitted accurately, reliably, in a timely manner or at all.
We do not accept responsibility for viruses or anything else which may have a harmful effect on any technology or for loss of access to the Service and the site which may be suspended, restricted or terminated at any time.
We assume no responsibility for functionality which is dependent on your browser or other third party software to operate (including, without limitation, RSS feeds). For the avoidance of doubt, we may also withdraw any information or Voucher from the site or Service at any time.
We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of any of the terms.
Travendor shall fully co-operate with any law enforcement authorities or court order requesting or directing Travendor to disclose the identity or locate anyone in breach of the terms.
We shall be entitled immediately or at any time to suspend the Service and/or site, to suspend your use of the Service and/or site, to suspend the use of the Service and/or site for persons we believe to be connected (in whatever manner) to you and terminate the booking immediately, if you commit any breach of the terms, or if we believe, that you have, might or will commit a breach of these terms, or that you may have committed or be committing any fraud against us or any person.
Our right to terminate the booking shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.
INSURANCE is a matter for each User to put in place. Travendor does not offer the user or supplier insurance cover in any way. Such insurance the user should cover for should include among other things cancellation cost, personal losses and illness, costs of assistance and travel in event of accident or illness.
Providers and Suppliers
Providers and Suppliers must accept our terms and conditions including those referred to in these terms and must have their registration confirmed before processing any orders for bookings. It costs nothing to register. You are only charged when a booking is made and the service you provide is completed.
Service suppliers can combine offers with any other Supplier's offers, once each supplier is in agreement and has been accepted on our system by the other Suppliers. Each Supplier must be registered with Travendor to be part of a package offer.
Suppliers who may be grouping packages and services must accept that they are responsible for that package and must ensure that they have complete trust in the supplier they link with.
Payments may not be made if the user cannot complete the package due to the non compliance of any supplier/suppliers that they have packaged their offer with.
By registering, you as a Supplier or Provider indemnify us against each loss, liability or cost incurred by us arising out of any claims or legal proceedings which are brought or threatened against us by any person arising from their experience with the Provider or their use of the Service of the Provider or the site, the use of a Voucher, or any breach of these terms by you.
We do not accept and hereby exclude any Liability for loss of or damage to the Provider's tangible property, good name or reputation or rights caused by a user or other supplier or otherwise by us, our employees, subcontractors or agents acting within the course of their employment during the performance of terms.
Neither corruption of data nor loss of data shall constitute physical damage to property for the purposes herein.
We do not accept and hereby exclude any Liability for Breach of Duty other than any such Liability arising pursuant to the terms of these terms.
We shall have no Liability for loss of revenue, loss of actual or anticipated profits, loss of contracts, loss of the use of money, loss of anticipated savings, loss of business, loss of opportunity, loss of goodwill, loss of reputation, damage to or corruption of data, or any indirect or consequential loss.
Liability means liability in or for breach of contract, Breach of Duty, misrepresentation, restitution or any other cause of action whatsoever relating to or arising under or in connection with these terms, including, without limitation, liability expressly provided for under these terms or arising by reason of the invalidity or unenforceability of any term of these terms (and for the purposes of this definition, all references to " these terms" in this part of the terms relating to Suppliers and Providers shall be deemed to include any collateral contract with same and "Breach of Duty" means the breach of any obligation arising from the express or implied terms of a contract to take reasonable care or exercise reasonable skill in the performance of the contract or common law duty to take reasonable care or exercise reasonable skill (but not any stricter duty).
We may place advertisements in different locations on the site and at different points during use of the service. Any advertisements may be delivered on our behalf by a third party advertising company.
Where the Website contains links to third party websites ("Other Sites") and to resources provided by third parties, those Other Sites are merely linked to provide information only and are solely for your convenience. We have no control over and do not accept and we assume no responsibility for Other Sites or for the content or products or services of Other Sites (including, without limitation, relating to social networking and social media sites and we accept no responsibility for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the website, you do so entirely at your own risk.
In consideration of an agreed percentage of the booking cost to the user (currently 12%) ("the commission") the Supplier agrees to provide Travendor with a discounted promotion sales offer to promote and offer for sale on its network of websites, internet marketing tools, advertising platforms and brochures to offer its products or services for sale which will be redeemed by the purchaser using printouts, codes and vouchers. Unless specifically stated by the Supplier, Travendor has the permission of the Supplier to offer the service/product of the Supplier for sale on any of its marketing and sales platforms at the discretion of Travendor. The Supplier being the seller of the goods and the services, and Travendor being the sales Agent. The Supplier is responsible the quality of the service provided and must provide the User with a service and quality on a par with its standard sales and service.
The Supplier authorizes Travendor to offer, promote and sell the offer in accordance with these terms and subject to the restrictions set out in the terms. The Supplier acknowledges that Travendor have the right to terminate the promotion and sale of the service/Product at any time.
REFUND AND RETURN POLICY
Travendor reserves the right to return in full the payment received by Travendor from the User if the service/product is not provided in full . In the case where Suppliers enter into Packaging agreement with other Travendor Suppliers and any part of that package is not provided to the user Travendor reserves the right to refund the total amount of the packages services/products to the user. The User and Supplier will be bound by the details as stated on the Vouchers/ promotion offers as completed by the Supplier. Once a sale has been confirmed to the user, The Suppliers/Suppliers (in the case of packaged offers) shall be solely responsible for all customer service in connection with the agreements between them as stated on the confirmation/ Voucher and for supplying all goods and services specified in the Voucher.
Travendor will release the agreed payment (being the booking charge to the user less the agreed commission) to the Supplier on the 21st day of the month after the delivery/completion of the service/product.
The Supplier agrees to allow Travendor the right to use, reproduce, display, distribute and transmit the Suppliers name, logo and any trademarks and any photographs, graphics, artwork, text and other content provided or specified by Supplier in connection with the marketing, promotion, sale or distribution of Services or Products , in any and all media or formats in which such Vouchers are marketed, promoted, transmitted, sold, or distributed on all websites, sales platforms and brochures unless requested not to do so on any specific marketing source.
These terms as between the Supplier or Provider and Travendor can be terminated at any time once active confirmed vouchers that are in place and have not been used are honoured. Any confirmed sales/voucher unused must be honoured by all parties as per the Terms.
All intellectual property rights (including all copyright, patents, trade marks, service marks, trade names, designs (including the "look and feel" and other visual or non-literal elements)) whether registered or unregistered) in the Website, information content on the Website or accessed as part of the services, any database operated by us and all the website design, text and graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (including applets and scripts) shall remain our property (or that of our licensors). You shall not, and shall not attempt to, obtain any title to any such intellectual property rights. All rights are reserved.
Any information or details from our website may not be reproduced or redistributed or copied, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, sold, rented or sub-licensed, used to create derivative works, or in any way exploited. You may, however, retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without our permission.
All rights (including goodwill and, where relevant, trade marks) in the UseIreland or Travendor name are owned by us (or our licensors). Other product and company names mentioned on the Website are the trade marks or registered trade marks of their respective owners.
Title, ownership rights and intellectual property rights in and to the content accessed using the services is the property of the applicable content owner or Merchant and may be protected by applicable copyright or other law. The terms give you no rights to such content.
The authors of the literary and artistic works in the pages in the Website have asserted their moral rights to be identified as the author of those works.
Any material you transmit or post or submit to the Website (or otherwise to us) shall be considered (and we may treat it as) non-confidential and non-proprietary, subject to our obligations under data protection legislation. If for some reason, any part of that statement does not work as a matter of law, then for anything which you supply to us from whatever source (i.e. via email, the Website or otherwise) you grant us a royalty-free, perpetual, irrevocable, non-exclusive right to use, copy, modify, adapt, translate, publish and distribute world-wide any such material.
All comments, suggestions, ideas, notes, drawings, concepts or other information: disclosed or offered to us by you, or in response to solicitations by us regarding the services or the Website, shall be deemed to be and shall remain our property and you hereby assign by way of present and future assignment all intellectual property rights to us.
Force majeure: We shall not be liable for any breach of our obligations under these terms where we are hindered or prevented from carrying out our obligations by any cause outside our reasonable control, including by lightning, fire, flood, extremely severe weather, strike, lock-out, labour dispute, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident or by any damage caused by any of such events.
No waiver by us of any default of yours under these terms shall operate or be construed as a waiver by us of any future defaults, whether or a like or different character. No granting of time or other forbearance or indulgence by us to you shall in any way release, discharge or otherwise affect your liability under these terms.
Unless otherwise stated within these terms, notices to be given to either party shall be in writing and shall be delivered by hand, electronic mail or by pre-paid post, to you at the address you supplied to us or to us at our registered office.
Third party rights: All provisions of these terms apply equally to and are for the benefit of UseIreland and Travendor, its subsidiaries, any holding companies of UseIreland and Travendor, its (or their) affiliates and its (or their) third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf (save that these terms may be varied or rescinded without the consent of those parties). Subject to the previous sentence, no term of these terms is otherwise enforceable by any person who is not a party to it.
These terms (and all non-contractual relationships between you and us) shall be governed by and construed in accordance with Irish law and both parties hereby submit to the exclusive jurisdiction of the courts of Ireland.